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Telephony

Interactive Voice Response (IVR)

RME offers an Interactive Voice Response (IVR) phone system that uses pre-recorded messages and interaction from the caller’s telephone keypad to steer a transaction. The system can guide the caller through a survey or connect them to the right department or person based on answers they provide. This automated and highly efficient system enables marketers and consumers to interact in a low touch, high impact environment.

To learn how to put IVR to work for your next marketing campaign, call one of our marketing representatives now.