There is no doubt that in direct marketing you have to give a responder an easy way to connect with a campaign or take advantage of an offer. That is why RME offers telephony services as part of our overall package. Over the years RME has managed more than 11 million consumer responses. No other marketing company can make that claim.
Inbound & Outbound Calling
Our telephony services are designed to handle automated and operator-controlled calls, both inbound and outbound. We handle live phone calls in an efficient, pleasing and friendly manner. We offer integrated, secure online reporting of your responses.
When you use our social event marketing programs, you can now upload a list of attendees or other prospects to our secure RSVP site and have a trained telemarketing staff call those prospects to do a post-seminar survey and set appointments that you were not able to book during your event.
RME offers an Interactive Voice Response (IVR) phone system that uses pre-recorded messages and interaction from the caller’s telephone keypad to steer a transaction. The system can guide the caller through a survey or connect them to the right department or person based on answers they provide. This automated and highly efficient system enables marketers and consumers to interact in a low-touch, high-impact environment.
Our RSVP online portal allows our clients private access through a password-protected site. Clients can login, view and even listen to recordings from responders in real time, 24 hours a day.