Telephony

There is no doubt that in direct marketing you have to give a responder an easy way to connect with a campaign or take advantage of an offer. That is why RME offers telephony services in-house. Since 1995, RME’s telephony department has taken more than 11 million consumer responses. No other marketing company can make that claim.

Our 80 station, live operator telephony services department is designed to handle automated and operator-controlled calls, both inbound and outbound. We employ and rigorously train customer service representatives (CSR’s) to handle live phone calls in an efficient, pleasing and friendly manner – 24/7/365. We have even integrated secure online reporting to our telephony service, allowing you to listen to consumer responses to your campaign.

Our RSVP online portal allows our clients private access through a password protected site. Clients can log-in, view and even listen to recordings from responders in real time, 24 hours a day.

To learn more about telephony services at RME, call one of our marketing representatives today. 1.800.795.2733